Zepym Health

HIPAA Notice

Last updated

1.Who Is Covered by This Notice

This Notice applies to the privacy practices of the independent Affiliated Medical Group and its Clinicians (a HIPAA “covered entity”) that provide medical care to you through the Zepym Health platform. Zepym Health itself is generally a business associate of the Affiliated Medical Group and handles your Protected Health Information (PHI) under a written business-associate agreement that requires it to comply with HIPAA.

2.Uses and Disclosures for Treatment, Payment & Health-Care Operations

Treatment. We may use and disclose your PHI to provide, coordinate, or manage your medical care — including disclosures to Clinicians, Pharmacy Partners, laboratories, and consulting professionals.

Payment. We may use and disclose your PHI to bill and collect payment for services rendered, including to your HSA/FSA administrator at your request.

Health-Care Operations. We may use and disclose PHI for activities such as quality assessment, credentialing, compliance, audits, training, and general administration.

3.Other Uses & Disclosures Permitted Without Your Authorization

HIPAA permits us to use or disclose PHI without your authorization for purposes that include: required-by-law disclosures; public-health activities; reporting victims of abuse, neglect, or domestic violence; health-oversight activities; judicial and administrative proceedings; law-enforcement purposes; coroners, medical examiners, and funeral directors; organ and tissue donation; research with appropriate safeguards; to avert a serious threat to health or safety; specialized government functions; workers’ compensation; and reminders of appointments and treatment alternatives.

4.Uses & Disclosures That Require Your Written Authorization

We will obtain your written authorization before using or disclosing your PHI for: (a) most marketing communications; (b) the sale of PHI; (c) most disclosures of psychotherapy notes; and (d) any other use or disclosure not described in this Notice or otherwise permitted by law. You may revoke an authorization in writing at any time, except to the extent action has already been taken in reliance on it.

5.Your Rights Regarding Your Health Information

Right to inspect and copy. You have the right to inspect and obtain a copy of your PHI in our designated record set, in the form and format you request when readily producible (including electronic copies). Reasonable, cost-based fees may apply.

Right to amend. You may request an amendment to PHI you believe is incorrect or incomplete. We may deny the request in limited circumstances; you may submit a statement of disagreement.

Right to an accounting of disclosures. You may request a list of certain disclosures of your PHI made by us in the six years prior to your request.

Right to request restrictions. You may request restrictions on certain uses or disclosures. We are not required to agree, except that we must agree to restrict disclosure of PHI to a health plan for payment or operations purposes when the PHI relates solely to a service for which you have paid out-of-pocket in full.

Right to confidential communications. You may request that we communicate with you about medical matters in a particular way or at a particular location.

Right to a paper copy. Even if you have received this Notice electronically, you have the right to receive a paper copy upon request.

Right to breach notification. You have the right to be notified of a breach of your unsecured PHI.

To exercise any right, submit a written request to the Privacy Officer (Section 9).

6.Our Duties

We are required by law to maintain the privacy of your PHI, to provide you with this Notice of our legal duties and privacy practices, and to abide by the terms of the Notice currently in effect. We are required to notify you following a breach of unsecured PHI.

7.Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights at www.hhs.gov/ocr. You will not be retaliated against for filing a complaint.

8.Changes to This Notice

We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have about you, as well as any PHI we receive in the future. The current Notice will be posted on the Service and available upon request.

9.Privacy Officer & Contact

HIPAA Privacy Officer

WYNTON LLC d/b/a Zepym Health

+1 (877) 959-3796

privacy@zepym.com

Zepym Health

Your partner in specialty care. Doctor-led treatments delivered safely and discreetly, completely online.

Important Medical Disclaimer

Emergencies. This service does not replace emergency medical care. If you have a medical emergency, call 911 or go to the nearest emergency room immediately.

No physician–patient relationship from intake alone. The assessment available on the Zepym Health website does not, by itself, create a physician–patient relationship between the individual completing the assessment and Zepym Health or its Affiliated Medical Group. Clinicians of the Affiliated Medical Group adhere to clinical protocols designed for patient safety and use exclusionary criteria to determine whether an individual is not a candidate for GLP-1 therapy. Answers provided in the assessment may screen an individual out of eligibility. A licensed Clinician will review your intake after checkout to determine whether you qualify for a prescription. Clinicians retain sole authority over the decision to prescribe.

Customer claims & individual results. Claims and benefits referenced on this website refer to self-reported data from customers on a treatment plan that includes GLP-1 medications and consultations with medical professionals. Customers reported their weight on the initial intake and approximately every 3–4 weeks thereafter. Results may vary and are affected by adherence to the program and Clinician recommendations. Inches lost from hips, waist, chest, thighs and arms, where mentioned, are not typical and reflect individuals who also followed a reduced-calorie diet and regular exercise. Consult a healthcare professional before using any medication or beginning a weight-loss program.

Compounded medications. Compounded medications are not FDA-approved, and the FDA does not verify the safety, effectiveness, or quality of compounded drugs before they are marketed. Where clinically appropriate, a licensed Clinician may prescribe a compounded medication prepared by a state-licensed compounding pharmacy operating under Section 503A. A compounded medication is only prescribed when a Clinician determines it is medically appropriate, based on a telehealth consultation and your medical history. Nothing on this website is intended to state or imply that any compounded medication is FDA-approved, proven, or guaranteed to be safe or effective. We encourage prospective users to discuss the specific risks and benefits with their Clinician. Zepym Health does not manufacture compounded medications, and you may receive medication that looks different than what is depicted on the website.

Pricing & coverage. The initial assessment is free for end users. Eligibility for insurance reimbursement or copay assistance is determined at the time of the visit and is not guaranteed.

Pharmacy partners. Zepym Health partners with U.S.-licensed pharmacies to dispense and ship medications. Our team coordinates regularly with these partners regarding inventory, shipping, and medication testing.

Medication & trademarks. Where included, medication is part of the cost of the Zepym Health program. All third-party trademarks, service marks, and trade names are the property of their respective owners and are not affiliated with Zepym Health. Medical treatment is provided by the Affiliated Medical Group and its independently contracted Clinicians.

State licensing. Care is delivered only in U.S. states where the Affiliated Medical Group’s Clinicians are licensed. The practice of medicine is governed by the laws of the state where the patient is located at the time of the encounter.

AI-assisted content. Certain materials on this website, including text, images, and other media, may be generated or enhanced using artificial intelligence. No representation or warranty is made regarding the accuracy or completeness of such content. Individuals appearing in advertisements may be actors or models.

Testimonials. Testimonials on this website are from Zepym Health patients. To protect patient privacy, images representing those testimonials may use models. No data, photos, claims or other information shown are derived from clinical trials, studies or public information and are not always representative of the Zepym Health patient experience.